604 W Memorial Blvd Lakeland, FL 33815

We’re open Monday – Saturday, 8:30 a.m. – 9:00 p.m. EST

Sunday 9:00 a.m. – 6:00 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept All Credit and Debit Cards and Paypal.

How long will delivery take?

Orders for in-stock merchandise placed on weekdays before 1pm EST are usually processed within one business day for shipment. Depends on your location, shipping may take 3-5 days.

How secure is shopping in the Online Shop? Is my data protected?

Our website encrypts your personal credit or debt card number prior to transmission over the Internet from your computer to our server using Secure Socket Layer (SSL) encryption technology. SSL is considered the industry standard for conducting secure online transactions. 

Please note that the transmission of data over the Internet or any other public network cannot be guaranteed to be 100% secure. We takes extra measures to safeguard your personal information but cannot warrant the security of the method in which you transmit information to us. Please review the safety policy provided by your Internet service provider about the transmission of sensitive information online.

What exactly happens after ordering?

From Your account you can check the status of a recently placed order. An order can only be cancelled by a customer service representative prior to being processed by our distribution center. Orders cannot be modified once placed. If you placed an order without creating or signing into your account, you will need your order number and postal code.

Do I receive an invoice for my order?

Yes an invoice will be emailed to you once you submit your order.

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